Effective on 20/03/2018.

For the purposes of the General Data Protection Regulation (‘GDPR’), GMK Money Transfer will be the ‘controller’ of the personal data you provide to us. GMK Money Transfer is registered as a data controller with the UK Information Commissioner’s Office with registration reference ZA244338.

This Document describes how GMK Money Transfer collects and uses your personal information, including the information you provide via one of our affiliated intermediaries (where applicable), via our app or our websites: www.gmkmoneytransfer.com, www.gmkepaysecure.com owned and operated by GMK Money Transfer (“we”, “us” or “our”). It also describes how we use your personal information and the choices available to you regarding how you can access and update your information.

If you have questions or concerns regarding this policy, please contact us by sending an email to the following address: info@gmkmoneytransfer.com

What information do we collect about you?

We collect the following personal information from you:

• Contact information such as name, title, email address, mailing address, phone number
• Evidence of your identity (for example driving license information)
• Unique Identifiers such as user name, account number, password
• Date of birth
• Your social security number
• Information relating to your device or internet service (such as an IP address and a MAC number)

We use this information to

• Create an account for you on our system
• Provide the Services as described in our terms and conditions
• Fulfil your transaction request
• Send you a confirmation
• Send you requested service information
• Improve your online experience and our website/ service
• Comply with our legal and regulatory obligations

Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us directly on 02081339506.

We will send you service related emails whenever our service is suspended for maintenance. You do not have an option to opt out of these emails, which are not promotional emails.

How we use your Personal Data

We do not share your Personal Data with third parties (other than partners in connection with their services to GMK Money Transfer) except where you have given your consent.

We may share your Personal Data with third parties:

• If we think that sharing it is necessary to enforce the terms of a contract with you or to protect the rights, property or safety of GMK Money Transfer.
• To enable us to comply with the law or to satisfy a legitimate government request or an order of any court of competent jurisdiction or any regulatory authority or, if necessary, to defend GMK Money Transfer or its Subscribers (for example, in a lawsuit).
• To allow us to co-operate with law enforcement agencies to identify anyone who uses our Service for illegal activities. We reserve the right to report to law enforcement agencies any activities that we believe are unlawful including exchanging information with other companies, organisations and agencies for the purposes of fraud protection.
• To enable us to verify your identity or the identity of your recipients, we may share your personal information and your recipients’ personal information with credit reference agencies.
• We may inform you about products and services provided by other third parties who we believe may be of interest to you but we will never share your personal information with them unless you give us your consent to do so.
• We may provide your personal information to companies that provide services to help us with our business activities or offering customer service such as local banks or money exchange houses or IT or digital marketing providers. These companies are authorised to use your personal information only as necessary to provide these services. If in any doubt, please contact us.

Information Obtained About Third Parties

If you provide us personal information about others, such as Recipients’ name, address, phone number, bank account details or email address, you confirm that you have appropriate authority to do so. We will only use this information to process your transactions.

Storage, security and retention of your Personal Data

We encrypt your data during transmission using the highest standards of security technologies and we store your data under stringent security measures on Amazon storage servers, located within the European Economic Area (EEA).

Your sensitive data can only be accessed by authorised persons within our organisation. However, you should be aware that the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

It is your responsibility to keep your password secure and to ensure that your computer or mobile device is set up to download and install critical software and security updates and to install anti-virus software to ensure your computer or mobile device is protected from viruses and malware.

Notification in the event of data breach

It would be very unlikely, but if a breach in the security of Personal Data were to occur, we will notify you if you are actually or potentially affected. In this event we will contact you via email, in-Service messaging or publication on our website. We reserve the right to delay notification if asked to do so by law enforcement or other authorities, or if giving notice immediately will increase the risk of harm to other end-users.

Links to other websites

Our website includes links to other Web sites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy policies. We advise you to carefully read the privacy policy of any Web site you visit.

Correcting and Updating Your Personal Information

We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and will securely delete your information when we no longer have a need to retain it.

Regulatory requirements dictate that we should retain your personal information for 6 years following the closure of your account. In certain circumstances, we may have to store this data for a longer period.

We will not retain your personal information for longer than is necessary for the practices described in this policy.

Any personal data we use for marketing purposes will be retained until you notify us that you no longer wish to receive this information.

Upon request we will provide you with information about your personal information that we hold. You may request to review, delete or update your personal information by sending an email to the following address: info@gmkmoneytransfer.com

How to make a complaint

If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated. Our Complaint Handling Procedure can be found on our website. However, the best way to get in touch is to email us at info@gmkmoneytransfer.com.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://www.ico.org.uk/.

Notification of Privacy Policy Changes

We may change this Privacy Policy at any time by posting the revised policy on this website. We will notify you by email prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.